PatientPoint use case
Supporting better conversations in the exam room
PatientPoint's exam room experience supports point-of-care education, helping providers explain conditions, procedures, and treatment options through relevant health content.
- Product discovery
- Content workflows
- Healthcare education
Project snapshot
- Context
- IXR / Interactive Exam Room
- Focus
- Product discovery, content workflows, stakeholder alignment
- Users
- Patients, providers, clinical and content teams
- Contribution
- Requirements, workflows, internal tooling, cross-functional delivery
The problem
Exam room education needs to be timely, accurate, specialty-relevant, and easy for providers to use during real conversations with patients.
The challenge was not only delivering content to screens, but making sure the right educational material could be created, organized, deployed, and maintained across a complex healthcare content ecosystem.
Scott's contribution
Scott helped bridge content strategy, technical systems, and product execution by supporting requirements, workflows, and internal tooling connected to PatientPoint's exam room experience.
The work connected clinical, creative, product, and technical teams so needs could become clearer requirements and implementation paths.
Assets & Visuals
Key diagrams, documents, and reference materials.
Related PatientPoint products
Outcome
This work supported a more scalable content and platform foundation for patient education experiences used at the point of care.